Union Street Guest House Social Media Backlash

Hotel Fines Guests $500 For Every Negative Online Review

A classic example of the power social media wields over businesses involves an incident with the Union Street Guest House in Hudson, New York. Recent media coverage revealed that the hotel fines couples $500 for every negative review posted any where online by one of their guests. Since a negative review on websites like Yelp …

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OpenTable To be Acquired by Priceline Group

The Priceline Group to Acquire OpenTable

BIG…HUGE news for the restaurant industry. The travel site Priceline announced in a press release that they would be adding OpenTable to their portfolio of acquisitions. The purchase will cost 2.6 billion.  Why is this important to you as a restaurant owner or manager? Priceline Group to Acquire OpenTable OPENTABLE STATS * 31,000 restaurants are on OpenTable …

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Yelp offers reservations at no cost to restaurants

Yelp Restaurant Reservations System

To say that Yelp is a controversial website is putting things mildly. However, Yelp does offer some great features to its users including analytics. In 2014, it joined the ranks of some of its competitors in offering reservations. TripAdvisor purchased French reservations website LaFourchette, Google acquired website builder Appetas, and – in turn – there is now …

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How the Yahoo Yelp partnership affects your local listing

Yahoo Uses Yelp Reviews

You probably already heard that Yahoo partnered up with Yelp. Yahoo’s traffic has been lagging and they struggle to compete with Google’s local listings. They’re also competing with Facebook and Twitter for eyeballs and content. The Yelp-Yahoo partnership has resulted in Yelp reviews being featured on Yahoo’s local business listings. What you probably didn’t know …

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