Facebook Pages Mailbox Update

January 18, 2016

Now everything on the message area for business pages is in one place

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What’s This?

Got a brand new update to the Facebook Business Page. Looks like Facebook is working on giving more options to SMMs and business managers. Here’s a quick breakdown of everything you can do on the new mailbox:

Facebook Pages Mailbox Update January 2016

Now everything on the message area for business pages is in one place

 

All your messages will be on the left. If you click one, it will show up in the middle of your screen for easy viewing.

The new Facebook messaging platform for business lets you work more like you do with email

You can now respond to your messages, share attachments, engage people all from the same place within the Facebook business page message area.

New insights on people who message you on Facebook




Facebook also gives you information on the person’s time zone, geolocation, the date they liked your place, and where they work. This is quite handy for businesses. There is one caveat – they must have this information set as public, otherwise, Facebook will not display it.

 

 

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