Got a brand new update to the Facebook Business Page. Looks like Facebook is working on giving more options to SMMs and business managers. Here’s a quick breakdown of everything you can do on the new mailbox:
Facebook Pages Mailbox Update January 2016
All your messages will be on the left. If you click one, it will show up in the middle of your screen for easy viewing.
You can now respond to your messages, share attachments, engage people all from the same place within the Facebook business page message area.
Facebook also gives you information on the person’s time zone, geolocation, the date they liked your place, and where they work. This is quite handy for businesses. There is one caveat – they must have this information set as public, otherwise, Facebook will not display it.