As a home contractor, one of your greatest marketing strategies is referrals. With ongoing referrals, a home contractor would never run out of new assignments. While good word of mouth can lead to new contracts and can enhance a home contractor’s reputation, an unfavorable review or opinion can negate the positive accomplishments.
There are numerous instances where clients have posted negative feedbacks about home contractors. The review from a client can be as simple as ‘uncoordinated service’ or ‘the contractor doesn’t clean up after the work is done’, but it would have an adversely rippling effect on the home contractor reputation. With innumerable review sites, forums and blogs becoming the most referred to avenues for families looking to hire a home contractor, it is necessary to be aware of all the reviews on such sites. This is why review monitoring is unavoidable for any home contractor.
It also so happens that clients do not come up with immediate feedbacks but experience a problem after a long time the job was done and which may not be because of a fault of the home contractor. Nonetheless, a feedback or negative review expressing such discontentment can have unpleasant impacts on home contractor reputation.
Owing to aforementioned factors, home contractor reputation monitoring is extremely crucial. It helps in establishing credibility, assists in ensuring that prospective clients have a good opinion or perception about the business and that relentlessly achieved home contractor reputation is not undone by a negative or unfavorable review. With home contractor reputation monitoring, you can not only be aware of what is being said about you online but also manage them, tackle them and counter them with appropriate strategies.
Socialdraft is a first of its kind review monitoring system that empowers a home contractor to be aware of what clients, prospective customers, competitors and reviewers are saying online. Socialdraft monitors all major review sites, blogs, forums and directories. We cover sites such as Yelp, Citysearch, Yellowpages and many more wherefrom we update you on every review, feedback, opinion or comment made about your business. You would be able to learn if your home contractor reputation is being enhanced, unaffected or adversely affected by the reviews. With our home contractor reputation monitoring, you would never be caught off guard where a negative feedback or opinion can jeopardize your business prospects. Also, we offer you all the resources, tips and guidance to maintain your home contractor reputation.