Nail Salon and Spa Review Monitoring
Any nail salon & spa would want to retain as many clients as possible. There are new walk-ins or appointments from new customers but for any nail salon & spa, an existing clientele forms the foundation of the entire business. To gain new clients and to retain existing clients, nail salon & spa reputation is the most important attribute.
How do customers come to know about your business? It is because of your nail salon & spa reputation. When people talk about your business to a friend, colleague, family member and others they know, you have the chances of having a new client. Such new clients would also refer your services if they are happy. Unlike the old days, today people are not restricted to their neighborhood or group of close friends. Your clients are unlikely to speak about you in traditional ways. Your clients are likely to opinionate online, on review sites, public forums and classifieds. A negative opinion on such platforms can jeopardize your nail salon & spa reputation. You have to indulge in review monitoring if you have to maintain your nail salon & spa reputation.
Earlier, a customer would be restricted to the immediate circle of friends, colleagues and families. In a worst case scenario, negative feedback from one customer would lead to a loss of half a dozen clients and would prevent another half a dozen clients from exploring your nail salon & spa. Today, a negative feedback on a popular review site can reach hundreds of people and can completely ruin your nail salon & spa reputation.
Fortunately, there is a solution. You can have your nail salon & spa reputation monitoring done online and observe, intervene and manage your reputation. With review monitoring, you can counter negative opinions, promote positive feedback and let your reviews assist you in enhancing your nail salon & spa reputation.
Socialdraft is a first of its kind review monitoring system that empowers a nail salon & spa to be aware of what clients, prospective customers, competitors and reviewers are saying online. Socialdraft monitors all major review sites, blogs, forums and directories. We cover sites such as Yelp, Citysearch, Yellowpages and many more wherefrom we update you on every review, feedback, opinion or comment made about your business. You would be able to learn if your nail salon & spa reputation is being enhanced, unaffected or adversely affected by the reviews. With our nail salon & spa reputation monitoring, you would never be caught off guard where a negative feedback or opinion can jeopardize your business prospects. Also, we offer you all the resources, tips and guidance to maintain your nail salon & spa reputation.