Pest Control Review Monitoring
As a pest control company, you would rely heavily on your existing clients to provide you with referrals. Even if you aren’t directly provided with a few new clients, you would at least expect your existing clients to speak good about your service so you can enhance your pest control reputation.
If you manage to get good reviews and feedback as you would want them to be on your website testimonials then your pest control reputation will receive a great boost. But if the reviews are bad and negative, speaks poorly of your pest control service and doesn’t recommend you then they can be extremely hazardous for your business. The worst aspect of such bad reviews or negative opinions is that they are out of your control and you cannot put a lid on it in today’s era of internet predominance. You cannot stop poor reviews from becoming public and considering the outreach of review forums and websites where people express such opinions, in no time hundreds of people would learn about the negative views and your pest control reputation will be dented.
What you must do is have a review monitoring system wherein you are first made aware of such negative reviews and then you go ahead and intervene. Most businesses are not even aware of the negative reviews about them that exist online and remain oblivious of their deteriorating pest control reputation in public perception. Many who are aware of such negative feedbacks do not indulge in review monitoring and intervention.
What you should do is have a pest control reputation monitoring strategy. You should reach out to these websites, forums and directories and face the negative feedbacks, counter them with rational and clarify your stand. You should indulge in a public relations exercise to manage your pest control reputation.
Socialdraft is a first of its kind review monitoring system that empowers a pest control business to be aware of what clients, prospective customers, competitors and reviewers are saying online. Socialdraft monitors all major review sites, blogs, forums and directories. We cover sites such as Yelp, Citysearch, Yellowpages and many more wherefrom we update you on every review, feedback, opinion or comment made about your business. You would be able to learn if your pest control reputation is being enhanced, unaffected or adversely affected by the reviews. With our pest control reputation monitoring, you would never be caught off guard where a negative feedback or opinion can jeopardize your business prospects. Also, we offer you all the resources, tips and guidance to maintain your pest control reputation.